General Terms of Use for eSchool

1. Parts of this Agreement

This User Agreement includes General Terms as well as Service Specific Terms where applicable to certain features within the eSchool ecosystem (e.g., eSchool Mobile, Siakad, Admin Dashboard, and others). If there is a discrepancy between the two, then the Service Specific Terms will take precedence in their execution.

2. Consent and Acceptance

By using eSchool services, you state that:

• You are of legal age and authorized to agree to this agreement.
• You accept all applicable terms and conditions.

If you do not agree to the intended terms and conditions, please do not use eSchool services.

3. Service Description

eSchool is a SaaS-based digital academic information system used by schools to manage the teaching-learning process, communication, and academic administration. Authorized users (school admin, teachers, students, and parents) will get access according to their role rights.

eSchool services can be accessed through a browser or official mobile applications available on the Play Store and App Store. Service access requires an active account created by the school or official institution admin.

4. User Registration

User accounts can only be created by the school or designated admin. You agree to:

• Provide accurate and up-to-date information to the school admin during registration.
• Not use someone else's account without official permission.

We reserve the right to terminate your account if false data or violations of the usage policy are found.

5. Usage Restrictions

Service users are not permitted to:

• Share access to the account with other parties without school permission.
• Attempt to hack, dismantle, or misuse the system.
• Upload content that contains SARA (ethnic, religious, racial, and inter-group) elements, violence, pornography, spam, or viruses.
• Use the service for political activities, campaigns, or illegal commercial purposes.

6. Prohibited Activities and Spam

We prohibit the use of eSchool to:

• Send spam, hoaxes, or misleading information.
• Disturb the comfort and privacy of other users.
• Spread materials or content that violates laws or decency norms.

We reserve the right to disconnect user access if indicated to perform activities that violate the law or eSchool internal policies.

7. Third-Party Application Integration

eSchool can connect with third-party applications, such as video conference providers, payment systems, or other integration services. You need to read and agree to the policies of each of those third-party applications before using them.

We are not responsible for policies, features, or disruptions originating from external applications.

Closing

This agreement is subject to the laws applicable in the territory of the Republic of Indonesia. We reserve the right to update these terms & conditions at any time to adjust to system development, educational regulations, and the needs of user institutions.

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For assistance or clarification, please contact the eSchool team through the eSchool Help Center page or official contact from your school admin.